In this webinar, Nilufer Turan, Head of the Operational Risk Management Department of the Turkish Treasury, and Carla Searle, Operational Risk and Compliance Manager of the United Kingdom Debt Management Office, presented their countries’ experiences in developing and applying an Operational Risk Management framework. Alessandro Caillat, Senior Financial Officer from the Treasury Corporate Services of the World Bank, provided an overview of business continuity management at the World Bank Treasury.